Privacy Policy

The Drink Show

1. Introduction

The Drink Show is operated by Mick Turner trading as The Phoenix Foundation (the Organiser).

The Drink Show (“We”, “Us”, “Our”) respects your privacy and is committed to protecting the personal information you provide when using this website or purchasing tickets for our events.

This Privacy Policy explains how we collect, use, store and protect your personal information and is intended to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

If you believe your privacy has been breached, you may contact us using the details below and we will take reasonable steps to investigate and respond.

2. What Information We Collect

We may collect personal information which may include:

• Name
• Email address
• Phone number
• Billing details
• Ticket purchase information
• Event attendance information
• Any information submitted through website contact forms

We do not store credit card information.

3. How We Collect Information

Personal information may be collected when you:

• purchase tickets
• subscribe to updates or newsletters
• complete contact forms
• communicate with us via email or social media
• interact with our website

Some technical information may also be collected automatically through website analytics tools.

4. How We Use Your Information

We may use your information to:

• process ticket purchases
• communicate event information and updates
• respond to enquiries
• send event announcements or marketing communications
• improve our website and event services
• comply with legal obligations

Information collected may also be used in connection with event photography, media coverage and promotional activities in accordance with the Event Terms & Conditions.

By purchasing tickets or submitting your details, you may receive event updates and marketing communications related to The Drink Show and associated events.

We may also use your information to notify you about future Drink Show events or related events operated by the Organiser.

You may opt out of marketing communications at any time by using the unsubscribe link provided in emails or by contacting us.

5. Ticketing & Third-Party Providers

Ticket purchases are processed via I WannaTicket, which manages payment processing and ticket delivery.

Your personal information may therefore also be handled in accordance with I WannaTicket’s privacy policies.

We may also use third-party service providers for:

• ticketing platforms
• payment processing
• email communications
• website hosting
• analytics services

These providers may collect, store and process information in accordance with their own privacy policies, and may store data outside Australia.

By using this website or purchasing tickets, you consent to the transfer of your information to third-party providers located outside Australia where required for event operations.

6. Disclosure of Information

We do not sell or rent personal information.

Information may be shared only where necessary with:

• ticketing providers
• venue operators
• event contractors or service providers
• legal or regulatory authorities where required by law

7. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no internet transmission or storage system can be guaranteed completely secure.

We retain personal information only for as long as reasonably necessary for event operations, legal obligations and business record keeping.

8. Access to Your Information

You may request access to the personal information we hold about you.

You may also request correction of inaccurate information.

Requests can be made by contacting us via the website contact page.

9. Cookies & Website Analytics

This website may use cookies or analytics tools to understand visitor behaviour and improve website functionality.

These tools may collect anonymous information such as:

• browser type
• device type
• pages visited
• time spent on pages

This information does not personally identify you.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page.

11. Contact

If you have questions regarding this Privacy Policy or the handling of personal information, please contact us via the website contact page.